Tuesday | 9 March 2021
The University of Santo Tomas Faculty of Pharmacy, in partnership with Mercury Drug Corporation, launches today the Dr. Mariano Que Memorial Lecture for enriching the community pharmacy practice in the Philippines. Focused on the theme “The Sustainable Advocacy, Initiatives and Legacy of Dr. Mariano Que”, inspired by Dr. Que’s motto of On! Sail On!, the memorial lecture aims to contribute to a richer understanding of the issues and innovations in community pharmacy practice. It will also support the formation and training of students, faculty and pharmacists that will hopefully encourage worthwhile projects in research or social responsibility. Dedicated to the memory of the founder of Mercury Drug, it will be held every August 15, on Dr. Mariano Que’s birthday. The first Dr. Mariano Que Memorial Lecture will be on 15 August 2021.
Monday | 1 March 2021
For the second time, Mercury Drug wins the top award in Reader’s Digest Quality Service Awards (Pharmacy/Drug Store Category). Based on a survey of readers conducted by independent research agency Catalyst Research, the results provide a captivating and transparent analysis of consumer satisfaction in the brands supporting the Philippine economy. Mercury Drug garnered the highest scores in all five pillars of customer service: personalization, understanding, simplicity, satisfaction and consistency
Thursday | 5 March 2020
For continuously upholding the core values and principles of excellence in service, outstanding leadership and benevolence, Mercury Drug President and Mercury Drug Foundation President and Chairman Vivian Que-Azcona, was conferred as first recipient of the honorary degree, Doctor of Science, by De La Salle Medical and Health Sciences Institute. In a solemn investiture ceremony, Ms. Azcona was also cited for her generous efforts and significant contribution to the achievements of the institution such as the commendable 100% passing percentage of DLSMHSI during the March 2019 Pharmacist Licensure Examination and the institution being named Top 1 Performing Pharmacy School.
Sunday | 1 March 2020
Mercury Drug store opens its Diamond Store today at 2 Hercules St. cor. Makati Avenue, Brgy. Bel-Air, Makati City as the company celebrated its 75th anniversary. After the Holy Mass celebrated by Bishop Raul Martirez and Fr. William Parde, the ribbon was cut at exactly 7:50 am by Mercury Drug President Vivian Que-Azcona, Assistant to the President Steven Q. Azcona, and Bishop Martirez assisted by VP for Chainstore Operations Martin Gumayan, AVP Central Area Jaime Espiritu and District Manager Violeta Rodriguez. The ribbon-cutting was followed by the blessing of the store. Then the new Mercury Drug mascots, Merc and Rian, were introduced, dancing to the new Mercury Drug jingle, together with the All-Star Mercurian dance group.
Open from 7:00 am to 10:00 pm, the Diamond Store features a self-service section offering healthcare products, personal care items and basic household products, in addition to the usual wide assortment of branded and generic medicines. It also has an order kiosk where customers can view the medicine selections, place their order and pay with their credit card, debit card or Paymaya QR.
Saturday | 15 February 2020
Mercury Drug store opens its 1200th store today at Alaminos Commercial Complex, Maharlika Road, San Juan, Alaminos, Laguna. Open from 7:00 am to 10:00 pm, the store features a self-service section offering healthcare products, personal care items and basic household products, in addition to the usual wide assortment of branded and generic medicines. For customers’ convenience, orders may be phoned in at (049) 539 4439 or (049) 539 4447 for servicing at the customer’s preferred day and time.
Friday | 7 February 2020
Mercury Drug received the Gold Award (Pharmacy Category) in the inaugural Reader’s Digest Quality Service Awards held at Crowne Plaza Hotel last 7 February 2020.
The Quality Service Award is based on a survey conducted by Catalyst Research in five key markets (Philippines, Singapore, Malaysia, Hong Kong, Taiwan) to determine consumers’ views about companies who consistently deliver the very best customer service. Survey respondents were asked to rate their experience of the companies based on personalization of service provided, understanding of customer needs, simplicity of service and level of customer satisfaction delivered. The top two companies for each category were awarded Gold and Silver respectively.
Wednesday | 9 October 2019
The newly enhanced Mercury Drug Citi Card is launched today with new and refreshed benefits to enable customers to make healthier life choices and help them make well-being their top priority. Benefits include 1 point for every P200 spend anywhere except drug stores other than Mercury Drug, 5x points on up to P320,000 spend in Mercury Drug, 3x points on health, beauty and wellness spend, 3x points on foreign currency spend, and 24/7 ambulance service worth P10,000 within Metro Manila once a year. New applications will receive a welcome offer of free P5,000 cash credits credited as 5,000 points.
Tuesday | 2 April 2019
Once again, Mercury Drug was voted a platinum trusted brand in the 2019 Reader’s Digest Trusted Brands survey, Pharmacy/Drugstore Category.
To win a platinum trusted brand award, a brand must vastly outpoll other brands in the Trusted Brands survey on attributes of trustworthiness, credibility, quality, value, understanding of customer needs, innovation and social responsibility. The results of the 2019survey conducted by Catalyst Research showed that Mercury Drug led on all attributes, a proof of consumers’ faith and confidence in Mercury Drug.
Thursday | 13 December 2018
Mercury Drug is now accepting payment of medicines and other products using GCash scan to pay mode of payment. Available in more than 800 Mercury Drug stores nationwide, the scan-to-pay technology offers another convenience to customers, who can also avail of GCredit service to pay for medicines and other healthcare needs especially during emergencies.
Sunday | 26 August 2018
Mercury Drug is awarded as one of 2018 Asia’s Most Trusted Brands (Most Trusted Pharmacy Chain) in ceremonies held at Hotel Grand Hyatt, Bangkok, Thailand. Asia’s Most Trusted Brand Award is given by International Brand Consulting Corporation USA, based on a most comprehensive survey done by Media Research Group (MRG), which asked consumers about the brand they trusted most according to top-of-mind awareness, last brand used and brand intended to use in the near future. Mercury Drug Vice Presidents Bert Amor and Martin Gumayan received the award on behalf of the company.
Thursday | 2 August 2018
Mercury Drug launched another first in the pharmacy retail industry – Get Well at Mercury Drug Diabetes Care, a diabetes specialty corner for diabetics and their families. The corner features a complete assortment of products such as sugar-free food items, clinical nutrition products, glucometers, strips and lancets, complemented by a counseling service manned by pharmacists specifically trained in diabetes management. Initially available at Mercury Drug’s Makati City Ayala Center Glorietta store, the Get Well at Mercury Drug Diabetes Care is made possible through the support and cooperation of the Philippine Society of Endocrinology, Diabetes and Metabolism, the Philippine Pharmacists Association and Merck Sharpe and Dohme.
Thursday | 26 April 2018
Mercury Drug came out the winner, for the third year in a row, in the 2018 Reader’s Digest Trusted Brands survey, Pharmacy/Drugstore Category.
Results of the survey showed that Mercury Drug reaped scores that vastly outpolled other drugstores on attributes of trustworthiness, quality, value, understanding of customer needs, innovation and social responsibility, thus meriting the Platinum Trusted Brand Award.
Reader’s Digest says, "the results of the 2018 Reader’s Digest Trusted Brands survey present a captivating and transparent analysis of consumer confidence in the brands driving the Philippines economy. We are confident that the results of the survey provide a truly accurate measurement of consumer sentiment for 2018."
Thursday | 01 March 2018
Mercury Drug celebrates its 73rd anniversary today by taking part in the Operation Bigay Lunas program of Mercury Drug Foundation. Mercurian volunteers will help ensure that the simultaneous whole-day medical outreach will proceed smoothly in underserved communities in Malabon City, Pasig City, Bacoor City, Alaminos City, Daet in Camarines Norte, Kalibo City and Butuan City, where thousands will be provided with free medicines and various medical services including medical consultations, health screening, preventive education and feeding service.
Tuesday | 27 February 2018
Dr. Mariano Que is one of the 12 icons of Philippine retailing featured in the coffee table book titled “Legends, Lives and Legacies,” released by the Philippine Retailers Association (PRA) to mark its 40th anniversary. The feature on Dr. Que showcased his humble beginnings, life principles and standards of service that shaped and grew Mercury Drug to be the leading trusted and caring drugstore it is today
Friday | 02 February 2018
Mercury Drug is now accepting payment of medicines and other consumer goods via PayMaya QR. The scan-to-pay technology is another innovation to enhance the experience of its Suki customers that will not only cut down the lines but will also eliminate the need to process loose change. Customers need only to open their PayMaya app, press the 'Scan' button, point their phone’s camera to the QR code displayed in Mercury Drug store counters and enter the amount they need to pay to complete their transactions.
Tuesday | 24 October 2017
For the third time, Mercury Drug emerged as "Best-of-the-Best" in the Top 500 Awards of Retail Asia, which ranks the top retail companies in the Asia-Pacific region. Held at The Westin Kuala Lumpur, Malaysia, the ceremony also recognized Mercury Drug among the Top 10 Retailers, meriting a Silver Award, a distinction which the company has received since 2004.
Thursday | 12 October 2017
Mercury Drug ranked first in the list of most recognizable local brands of essential services in the Philippines, based on the online survey studying consumer behavior in 11 Asia Pacific countries, conducted by Campaign Asia-Pacific in March 2017.
Monday | 11 September 2017
Mercury Drug opens its 1100th store today in Cabuyao City, Laguna at 35 National Highway, Barangay Banaybanay. Open from 7:00 am till 10:00 pm, this new store carries a wide range of medicines – branded or generic – and features a self-service section offering personal care and other healthcare items, as well as basic household items.
Tuesday | 7 March 2017
For the second year in a row, Mercury Drug has been voted Platinum Most Trusted Brand in Reader’ Digest Most Trusted Brand Survey, Pharmacy/Drugstore Category.
Released on 7 March 2017, the survey ranks the brands in various categories that are top of mind among customers. Reader's Digest asserts that "maintaining a ranking on the Trusted Brands list involves a genuine commitment to protect and fulfill the promises made to the consumer, ensuring that quality does not decline, and delivering value and satisfaction each and every time." Clinching the Platinum Most Trusted Brand in the Pharmacy/Drugstore Category two years in a row affirms that Mercury Drug has consistently gained the consumers' trust.
Monday | 20 February 2017
Among the local brands that made it in Campaign Asia’s list of 100 most recognized brands in the Philippines, Mercury Drug emerged as the most recognizable Filipino brand in the retail category. The list is culled from Campaign Asia-Pacific’s 2016 research on consumer brand perception, conducted by Nielsen. The survey asked respondents the best brand that came to their mind translated as the one they trust the most or the one that has the best reputation in the given category.
Tuesday | 22 November 2016
Mercury Drug launches today its animated sticker pack in Viber app. The free "Mercury Drug Healthy Vibes" stickers express great positive feelings of well-being which Viber app users can share with family and friends to evoke good vibes. Several promotions are lined up from December 1, 2016 to March 1, 2017 in Mercury Drug stores and Facebook page, with exciting gifts for early downloaders.
Thursday | 28 July 2016
Mercury Drug Las Piñas City Villar SIPAG opens today in Las Piñas City at C-5 Road Extension, Pulanglupa Uno. With a drive-thru facility, this branch offers customers the option to just drive in and get their order as they drive through..
Wednesday | 30 June 2016
In the 2016 Reader’s Digest Trusted Brand Survey, Mercury Drug was voted Platinum Most Trusted Brand in the Pharmacy/Drugstore Category in the Philippines. Conducted for the last 18 years, the Reader’s Digest Trusted Brand Survey polls consumers on brands which they depend on, believe in, and which they expect to provide premium value and exceptional service.
The Reader’s Digest Platinum Trusted Brand Award is given to brands that performed exceptionally, winning their category with a score that vastly outpolled their nearest competitor.
Monday | 21 December 2015
The ‘Smart Shopper 2015’ study, conducted by Kantar Worldpanel, identified Mercury Drug as the retailer of choice for Filipino shoppers due to accessibility, trust, and distance from home: 86% said there is a Mercury Drug store near them; 64% of those who said they will visit Mercury Drug actually visited a branch in the last 12 months.
Kantar Worldpanel is a marketing industry tracker. Data from Smart Shopper 2015 is based on a questionnaire Kantar Worldpanel administered across 2,000 urban homes nationwide.
Thursday | 29 October 2015
For the second consecutive year, Mercury Drug was named “Best-of-the Best” at Retail Asia’s Top 500 Awards Ceremony held at Manila’s Solaire Resort and Casino. The award is an affirmation of Mercury Drug’s excellent business performance, value proposition, corporate social responsibility and sustainability initiatives, core competencies and business strategy. In the same event, Mercury Drug also retained its Top 3 ranking in the Top 10 Retailers’ category by Economy, a distinction which the company has received since 2004.
The Retail Asia-Pacific Top 500 ranking was launched in April 2004 as the industry’s first regional ranking of the top 500 retail companies in the Asia-Pacific region. Researched by Euromonitor International on a yearly basis, the ranking covers 14 key economies and 10 retail formats. The ranking of the 500 companies is published in Retail Asia magazine, a publication of NCYU Media Pte Ltd, the regional leader in the retail information business.
Wednesday | 28 October 2015
Mercury Drug was the 2015 Country Winner of the Customer Service Excellence Award given by the Federation of Asia-Pacific Retailers Association (FAPRA) at the 17th Asia Pacific Retailers Convention and Exhibition (APRCE) at the Manila Marriott Hotel, in recognition of Mercury Drug’s achievements and major contributions in exemplifying exceptional customer service.
The FAPRA Award is a bi-annual award which honors companies, associations and individuals who have reached outstanding achievements in retail industry in the Asia-Pacific region.
Wednesday | 9 September 2015
For being the pioneering spirit behind the pharmaceutical retail industry in the Philippines and in recognition of his deep involvement in philanthropy and various advocacies, Mercury Drug founder Mariano Que was conferred an honorary degree, Doctor of Humanities, by the University of Santo Tomas. The award cited Mr. Que’s dedication to provide affordable and accessible health care to Filipinos, spanning 70 years.
Saturday | 15 August 2015
Mercury Drug opens another drive-thru service in Makati City at its 24-hour EDSA Danlig store. Motorists in the busy EDSA highway can now avail of quick service along the way by just driving in for their medicines and other healthcare needs.
Wednesday | 17 June 2015
Android smartphone users can now download Mercury Drug App at Google Play. Now, all smartphone users can easily search for the nearest Mercury Drug store, see special product offers, find free clinics and more.
Sunday | 1 March 2015
On its 70th anniversary, Mercury Drug opened its landmark 1000th store at Bayani Road, Western Bicutan, Taguig City. Mercury Drug founder, Mariano Que; President Vivian Que-Azcona; executives and officers of Mercury Group of Companies; Mercury Drug business partners and suppliers graced the formal opening of the store.
Monday | January 2015
Mercury Drug App is now available for free at AppStore, allowing customers anywhere to easily search for the nearest Mercury Drug store, see special product offers, find free clinics and more. The Android version will soon follow.
Tuesday | 10 November 2014
Retail Asia once again named Mercury Drug Corporation as one of the top performing retail companies in the Asia-Pacific region. In the 2014 Retail Asia-Pacific Top 500 Awards held in Singapore, Mercury Drug was awarded the “Best-of-the-Best” Retailer’s Award. Its listing at the 114th spot of the Top 500 Asia-Pacific retail companies was the top entry for the Philippines.
The Top 500 “Best-of-the-Best” Award is conferred on a select group of retailers who have been nominated from the top-ranking retailers in each of the 14 Asia-Pacific economies and who are judged by an independent jury as the crème-de-la-crème among their peers. Retail Asia is a prominent Singapore-based publishing company that yearly presents the Top 500 Retailer Awards since 2004. The Top 500 ranking is drawn from Euromonitor International’s research and analysis of the retail industry around the world. Retailers were selected and ranked based on the performance of their brands in each economy.
Tuesday | 4 November 2014
A second drive-thru store opens today in Biñan City Southwoods Ecocentrum, to service customers in the South who prefer express service without leaving the convenience of their cars.
Tuesday | 7 February 2012
Mercury Drug introduced a first in pharmacy retail with its first drive-thru service in its San Juan City Greenhills Ortigas store. Customers who are in a hurry or who have mobility concerns can now simply drive in, place their order and drive through to pick up their order.
Thursday | 19 January 2012
Mercury Drug founder, Mariano Que, was named ‘Father of Health and Wellness Retailing in the Philippines’ by the Philippine Retailers Association (PRA) during its 2011 Outstanding Filipino Retailers and Shopping Centers of the Year Awards Night, “for being the pioneering spirit behind health and wellness retail industry and for spurring an industry that ensures that high quality medicines are always available within reach of Filipinos, regardless of age or economic class.”